Microsoft Dynamics CRM is a flexible, fully integrated, Customer Relationship Management System, which provides you with real insight into managing customers from new sales opportunities to post sales service.
Microsoft Dynamics CRM can enable you to reduce costs, increase profitability and make your business more efficient by organising and automating business activities across marketing, sales, and customer service.
Our Customer Relationship Management solution will enable you to increase customer satisfaction levels by being more responsive, flexible, and accurate Delight your customers by being able to provide instant quoting, instant confirmation and faster delivery.
Higher levels of performance mean loyalty and credibility for your business and reinforce your reputation as a company that looks after its customers.
Features included with Microsoft Dynamics for Sales
- Social listening
- Social media analytics
- Workflows and approvals
- Sales automation
- Customer service automation
- Incorporated Service Desk
- Sales campaigns
- Reports and personal dashboards
- Integration via web services
- Mobile access
- Access to customisations and extensions
- Single data source