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 Microsoft Dynamics NAV
 Upgradability
 Implementation Process
 What You Can Expect
 Costs Involved
 Our Tiers Explained

Extra Support

We’ve tried our best to provide answers to the most frequently asked questions, however if you still can’t find what you’re looking for, please email help@cbiz.co.uk and we’ll be happy to help.

Microsoft Dynamics NAV


What is Enterprise Resource Planning (ERP) or Business Management software?

The ERP solution we specialise in — Microsoft Dynamics NAV — brings together your core business functions into a single, centralised dashboard. By creating an integrated view of your business, your teams gain better visibility, can make faster & better data-driven decisions, and ultimately improve efficiency by spending time on things that matter.

Why do I need an ERP / business management system?

It helps people to perform their roles better, with more insight and time for attention to detail. As a leading software for business, Dynamic NAV will automate what is definable. It will take away much of the mundane tasks involved within each role; allowing fewer people to look after more. This helps you to grow your business volume, without a related growth in head count.

How much will a system cost me?

The price of an ERP system will depend entirely on the needs of your business.

We’ve created a simple, Quick-Start solution that works out of the box which you can buy for a set price.

However for a tailored system, we need to account for things like how many users will you need; what you need the system to do; the scale of the development work involved and more.

Is it intuitive to use, or is there a big learning curve?

If you’ve used any Microsoft Office tools like Word and Excel, you’ll feel right at home with Dynamics NAV. The interface feels just as familiar as the other Microsoft tools, so  once you’ve learnt the basic functions within NAV, navigating its interface will be super easy.

What kind of support can we expect?

Our support team will be accessible to you throughout the working day, so 9am until 5.30pm — both via email or phone.

Can the system be customised to suit my business needs?

Most certainly. The beauty of Microsoft Dynamics NAV is that it’s very versatile; we can tweak it to suit your business needs. As your business grows and evolves, so will your system.

Can standard Dynamics NAV handle the new EU VAT Legislation regarding digital, downloads types of products?

No, but we do have got a tool to handle the new EU VAT Legislation for digital and download products.

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  Implementation Process


How long does the process take?

Projects can take anywhere from 3 weeks to 3 months; it’s all dependent on the complexity of what your business needs. Once we’ve had a chat and understand what work needs to be done, we’ll provide a transparent overview of timeframes.

Can my business continue to operate as usual?

Definitely! We’ll do our very best to get out of your way and ensure business carries on as usual.

Will I keep my old business data?

With a tool called RapidStart, our team can convert all of your existing data into the new system we put into place.

Where will my data be stored?

Where we store your data is totally up to you! We can cater for on-site servers, or we can keep your data in the cloud if you’d prefer.

 

 

 

Costs


 

FAQ 2

It helps people to perform their roles better, with more insight and time for attention to detail. As a leading software for business, Dynamic NAV will automate what is definable. It will take away much of the mundane tasks involved within each role; allowing fewer people to look after more. This helps you to grow your business volume, without a related growth in head count.