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Electronic Proof of Delivery for Business Central

Speed up your billing process and simplify your logistics planning with our integrated solution to Podfather

Podfather Brochure

Definitive proof of delivery solution with job & route planning.

Getting an electronic signature or picture to prove delivery is the modern way of speeding up the delivery to payment process.

It immediately resolves queries regarding the arrival and / or condition of the delivered packages.

All while removing the cost & the "efficiency drag" caused by paper-based approaches.

The benefits

When goods are signed for you can reliably and instantly send your invoices to the customer.

By capturing the condition packages were delivered in you can confidently defend accusations of damages as well.

It empowers real time delivery information to your customer services team to provide a modern customer experience.

By giving your drivers a simple-to-use App, you streamline their day and make it easy for them know where to go next.

With the convenience of navigation and the ability to call the delivery contact in just a couple of clicks.

As this solution is part of a wider set of distribution software, you can extend your proof of delivery to include route planning and driver tracking.

What is offered

Podfather allows your team to streamline the assignment of deliveries, job tasks, compliance data, etc in an easy-to-use way.

  • Real-time information & notifications.
  • Route planning & optimisation.
  • Vehicle checks & tracking.
  • Electronic proof of delivery in BC.
  • Driver App (own or contractor).
  • Self-serve features
  • Forms for compliance and other data capture with 'trigger' based alerts.

 

 

WHAT WILL IT DO FOR YOU?

Jump to information on:

REMOVING PAPER PROCESSES  |  IMPROVE CUSTOMER SERVICES  |  BOOST OPERATIONAL EFFICIENCY

REMOVE PAPERWORK AND GAIN REAL-TIME VISIBILITY

WHY IS THIS IMPORTANT?

KEY BENEFITS

Removing delivery paperwork is a faster, more convenient, and increasingly expected way of doing business.

  • Spend less time at the delivery site by getting signatures and delivery photos fast.
  • Organise & amend your drivers - or third parties - workload centrally.
  • Update your central system immediately with each completed delivery
  • Send invoices knowing delivery has been made and accepted
  • Record any risk assessments
  • Remove the cost of printing delivery notes drivers hassle of looking after paperwork in the right order 
  • Keep all details and notes in one app

By using an App instead of paper, you gain tangible advantages and remove common sources of frustration.

  • Give accurate "where is my delivery" to customer queries in real time.
  • Call customers proactively when the driver notes an issue.
  • Know if an order has been delivered from within Business Cental.
  • Reassign jobs to cope with emergencies.
  • Review the time taken to make deliveries.
  • View the location of each driver.
  • Assign extra data collection for specific items (for controlled substances, for example).
  • Create actionable alerts from specific data 'trigger points' collected

IMPROVE CUSTOMER SERVICES

IMPROVE YOUR PRODUCTIVITY & CUSTOMER'S EXPERIENCE.

KEY BENEFITS

  • Provide your customers with real time updates
  • Customers have access to real time delivery ETAs, answering a common query without taking up extra time from customer services.
  • Calls are handled easily with informed and accurate information.
  • Customer notification automatically sent from the solution.
  • Removes the wasted time spent filing or hunting for that paperwork, immediately increasing availability. 
  • Self configure Vehicle defect checks & job information.
  • Re-assign tasks based on emergencies or customer changes and have that automatically appear on the driver's schedule.
  • Central or driver-based delivery / task management ensures efficiency for them.
  • Measurable gains in productivity for your customer service and despatch team.
  • Provide the same app to your fleet or third-party drivers.
  • Gather custom information via forms to record key information (such as compliance data) and report on that.

IMPROVE OPERATIONAL EFFICIENCY

MEASURABLE IMPROVEMENTS IN YOUR PRODUCTIVITY.

KEY BENEFITS

  • Speed up communications by sending instructions and updates instantly from your portal or App.
  • Avoids unnecessary calls with your drivers, engineers and customers with direct messages, emails and SMS updates.
  • Get data in real-time not in days.
  • Reuse the space taken up by filing cabinets.
  • Get access to POD and Photos from your desk, enabling effective remote working
  • Get analysis on key metrics so you can see where things can be improved
  • Offer customers fast & accurate responses to frequent questions (such as "where is my delivery", "when will it be here", "what was delivered", etc).
  • Drivers are more self-sufficient as they can see more information on the App and take appropriate actions.

Find out more by calling us on 03300 882 515 and ask to talk to someone about our integrated ePOD & Delivery Management solutions.

We will be happy to hear from you and promise that you will not be hounded by pushy salespeople.
We don't like those kinds of tactics and we don't believe others do either.

GET IN TOUCH WITH US
THE MISSION

We are here to get more done. Daily.

Seeing the time saved once the solution is installed has compelled us to create this tailorable solution as an Extension to Microsoft Dynamics 365 Business Central. 

Extending your solution without compromising on getting timely upgrades.

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